Medica Phone Numbers and Emails

Toll-Free Number:

  • (866) 745-9919
  • (952) 992-2900
  • (800) 952-3455
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How to Contact Medica Customer Service?

Most Popular Number:

(866) 745-9919
Total calls: 42 Issues resolved: 3 Last call: Feb 5, 2024

What Is the Medica Customer Service Phone Number?

The Medica phone number for customer service inquiries is 1-800-952-3455. You can use this helpline for information and support when you are not sure which contact to call. Another customer care number for general questions is 1-866-745-9919.

If you have questions about Individual or Family plans, call 1-866-810-5238. To reach the Medicate advisors, dial 1-866-800-4147. The Medicare representatives are available at 1-866-839-4013. To learn more about the Employer Provided plans, call 1-866-810-5216.

Customer support for Employers is provided at 1-800-936-6880. The Commercial Brokers can call 1-952-992-2200 for consultation. The phone number for Individual and Medicare Brokers is 1-952-992-2280. The Providers can contact the company agents at 1-800-458-5512.

Can I Contact Medica Customer Support via the Website?

If you need to contact Medica customer service, you can visit their website and complete the request form. You will find the form on their Contact Us page. Enter your contact information and type your message describing the issues you want to discuss. Select the preferred way of communication, and the customer support advisor will get in touch with you.

If you are a company plan member, sign in to your account on their website to find doctors near you, look up covered drugs, and see recent claims. You can also get answers about your coverage and access to your plan information.

What Is the Medica Corporate Office Address?

The Medica contact address is Medica, 401 Carlson Parkway, Minneapolis, MN 55305, United States. You can send official requests, notices, and other correspondence to their corporate office. The company agents at this address also deal with consumers’ complaints and suggestions.

If you have questions about their Privacy Policy or need to send a data protection request, use the following address: Medica AT, PO Box 9310, Minneapolis, MN 55440-9310, United States.

To get the response from the Help Center faster, email them at medicaindividualproducts@medica.com. You can also fill out the online form on their Contact Us page to get in touch with the customer care team.

PissedConsumer Club

Contact Information

Medica Website:

Medica Help Center:

Corporate Office Address:

Medica
401 Carlson Parkway
Minnetonka, Minnesota 55305
United States

Medica Customer Service Reviews

1.2 / 5
Bad
Tammy. Michael R
No complaints
stars-rating stars-rating stars-rating stars-rating stars-rating
4.0

Great customer service response time was less than 3 minutes, the young Lady was very helpful and kind. I was enrolled with United health care I was told all the medications would have 0 copay except for my insulin the price on that started at just over 100 dollars then was reduced to 35 my needles used to free, when the insulin went down my once free needles now cost over 100 dollars with Medica no copay and all my medications including insulin over all I am very happy with my Health Plan.

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Kirk L Ryi
Can't get payment history for HSA reimbursement
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1.0

My HSA requires proof of payment of medical premiums to provide reimbursement. This is thousands of dollars per year.

The MyMedica account doesn't provide any of this information online and a call to their customer service says they have to mail it to me but after a couple of weeks I've received nothing.

In fact, I've received zero communication from Medica in over a year. They just keep taking money from my bank account for the monthly premiums.

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Summary of Medica Customer Service Calls

66 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Medica?

Product/ Service Question:

  • “Insurance”
  • “To determine if your work from home people can have kids home without daycare”
  • “Insurance I didn't sign up for”

Payments and Charges Question:

  • “Wondering why I'm still getting bills from over year ago for my doctor appointment who's making the money here”
  • “Billing questions for business”
  • “Make payment”

Request for Information Question:

  • “Question on a statement”
  • “Check on enrollment status”
  • “To request for medical cover benefit plans and claim experience of the client”

Activation/ Cancellation Question:

  • “Activate new Medica acct”
  • “Cancel”
  • “To cancel my benefits”

Return/ Replace Question:

  • “Change address”
  • “Changing my auto pay”

Account Question:

  • “Trying to log in”

Staff Question:

  • “Need home healt service”

Cards Question:

  • “New card”

Other Question:

  • “About the extra hekp i can get”
  • “Premium problem”
  • “Need tax form”

About

Summary

Medica is an institution closely connected wit medicine which provides individual and family plans, Medicare and group plans and Minnesota public programs. The members can find information about separate doctors or facilities, get pharmacy information and prescription, get information about personal plan and explore health and wellness resources. Employers, brokers and providers can also benefit from the cooperation with the already mentioned company. They are offered commercial plans, member materials, forms, administrative manuals and electronic transactions in order to enjoy being a part of the company. Employment opportunities are widely promoted through Medica. This company is also connected with social networks and publishes updates on Twitter and other frequently visited world online sources like You Tube and Facebook. News and events are highlighted in a special online sections called newsroom.

Medica reviews and complaints

Medica is ranked 331 out of 1820 in Insurance category

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