Contact Medica Customer Service
Medica Phone Numbers and Emails
Toll-Free Number:
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(866) 745-9919
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(952) 992-2900
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(800) 952-3455
Contact Information
Medica Website:
Medica Help Center:
Corporate Office Address:
Summary of Medica Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Medica?
Product/ Service Question:
- “Insurance”
- “To determine if your work from home people can have kids home without daycare”
- “Insurance I didn't sign up for”
Payments and Charges Question:
- “Wondering why I'm still getting bills from over year ago for my doctor appointment who's making the money here”
- “Billing questions for business”
- “Make payment”
Request for Information Question:
- “Question on a statement”
- “Check on enrollment status”
- “To request for medical cover benefit plans and claim experience of the client”
Activation/ Cancellation Question:
- “Activate new Medica acct”
- “Cancel”
- “To cancel my benefits”
Return/ Replace Question:
- “Change address”
- “Changing my auto pay”
Account Question:
- “Trying to log in”
Staff Question:
- “Need home healt service”
Cards Question:
- “New card”
Other Question:
- “About the extra hekp i can get”
- “Premium problem”
- “Need tax form”
About
Medica is an institution closely connected wit medicine which provides individual and family plans, Medicare and group plans and Minnesota public programs. The members can find information about separate doctors or facilities, get pharmacy information and prescription, get information about personal plan and explore health and wellness resources. Employers, brokers and providers can also benefit from the cooperation with the already mentioned company. They are offered commercial plans, member materials, forms, administrative manuals and electronic transactions in order to enjoy being a part of the company. Employment opportunities are widely promoted through Medica. This company is also connected with social networks and publishes updates on Twitter and other frequently visited world online sources like You Tube and Facebook. News and events are highlighted in a special online sections called newsroom.
Medica is ranked 331 out of 1820 in Insurance category
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